At Scom Mart, we strive to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below.

Order Cancellation

You may cancel your order within 24 hours of placing it. To initiate a cancellation, please contact our customer service team as soon as possible. After the 24-hour window, we may not be able to process your cancellation, as your order may already be in the fulfillment stage.

How to Cancel Your Order

1. Contact Us: Reach out to our customer service team
2. Provide Details: Include your order number and reason for cancellation in your message.
3. Confirmation: Once we receive your request, we will confirm the cancellation and process any applicable refunds.

Changes to Orders

If you wish to modify your order instead of canceling it, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

Exceptions

Certain items may be ineligible for cancellation due to hygiene or safety reasons once they have been opened or used. Please check the product description or contact us for specific details.

Customer Support

For any questions regarding our cancellation policy or to cancel your order, please reach out to our customer service team at [insert contact email or phone number]. We’re here to help!

Thank you for choosing Scom Mart!